Terms of Service

Scope of Services

Missing Spouse Divorce provides document preparation and search support services to help individuals move forward with a divorce when their spouse cannot be located. Our services include:

• Conducting diligent search efforts for a missing spouse using lawful and accessible sources.
  
• Preparing the court-required affidavit or declaration confirming your search efforts. Depending on the jurisdiction, this document may be titled:
  
  • Affidavit of Diligent Search and Inquiry
    
  • Affidavit of Due Diligence
    
  • Affidavit of Due and Diligent Search
    
  • Affidavit in Support of Service by Publication
    
  • Declaration of Inability to Locate Respondent
    
  • Affidavit for Warning Order
    
  • Or other similar wording required by the state or county court.
    
• Providing instructions on filing, service by publication or posting, and other steps required by the court.
  
• Optional online notarization of documents (where permitted by law).

We are not a law firm. We do not provide legal advice, legal representation, or attorney services. We do not appear in court on your behalf. All information provided is for general educational and procedural purposes only. If you need legal advice, you should consult a licensed attorney in your jurisdiction.

User Certifications and Affirmations

By using our services, you certify and affirm the following:

• Spousal Relationship: I certify that I am the lawful spouse of the individual I am seeking.
  
• No Protective Orders: I affirm that I am not subject to any court order, restraining order, protective order, or no-contact order in any jurisdiction that would prevent me from requesting this search or receiving information about my spouse’s whereabouts.
  
• No History of Abuse: I affirm that there has been no history of abuse, violence, or harassment by me toward my spouse.
  
• Consent for Contact Information: I understand that if my spouse is located, his or her consent is required before any direct contact information is disclosed to me.
  
• Lawful Use: I will only use the services and any information obtained for lawful purposes related to my divorce proceedings.

We rely on your honesty in making these certifications. Misrepresentation may result in immediate termination of services without refund and may expose you to civil or criminal liability.

Payments and Fees

All fees will be clearly disclosed before purchase. Payments are required in advance. Fees cover administrative services, document preparation, search efforts, and optional notarization (if purchased). Court costs, filing fees, publication fees, and third-party costs are not included in our fees and remain your responsibility.

SERVICE LIMITATIONS

Account Expiration: After paying the case processing fee, as described above, your account will expire after 120 days or 30 days after you receive your completed case documents, whichever occurs first. If you fail to complete the online interview within 120 days, you will have to pay a new case processing fee in order to complete the online interview. Information entered into the online interview is provided by you voluntarily, and you are not required to enter any information you do not wish to provide. The information requested in the online interview is used by your case attorney and staff to prepare your divorce documents. The information you submit via your online interview is removed from the Website at the time of account expiration. You may request to have your information removed sooner by sending us a message from within the case area.

Document Expiration: Due to the passage of time and the ever-changing nature of the court system, the legal documents or the content thereof will eventually become obsolete. As such, any documents you obtain from this Website are only warranted for 30 days from the date you receive them from the case attorney. Your failure to file the documents provided to you with the court in a timely manner (e.g. within 30 days of receipt of the same) could result in your documents becoming outdated or rejected by the court due to changes in laws, procedures or the court forms. We will use reasonable efforts to provide up to date documents. All documents should be used only for the particular purpose for which they were meant to be used.

Title and Ownership: No Commercial use limitation; terms of the license (a) No title transfer. The Website and documents, and copies of documents or the website portions downloaded by you are owned exclusively by the Website, and are licensed to you as provided for in this Terms and Conditions of Use; the Website does not transfer to you title to any tangible copy, or original, of the documents or any part of the Website. (b) License: You are solely authorized to use the services you have purchased from the Website. No unauthorized party shall have copies or use of the materials you have gained from this Website. Copyright and ownership of the materials belong only to the Website. Limitation of liability: Please read this carefully as the following are the terms upon which the Website provides documents to you. The Website has included within this agreement a disclaimer of its liability in respect to the documents.

DISCLAIMERS, PLEASE READ THIS IMPORTANT NOTICE WHICH AFFECTS YOUR RIGHTS

IF YOU USE ANY DOCUMENT IN THE SERVICE, IT WILL BE ON THE TERMS WHICH ARE STATED IN THIS DISCLAIMER. DOCUMENTS AVAILABLE ON THE WEBSITE HAVE BEEN PREPARED BY A LICENSED ATTORNEY. WHILE THE WEBSITE HAS USED REASONABLE CARE IN PROVIDING THE DOCUMENTS TO YOU, IN THE MAJORITY OF CASES THEY WILL HAVE TO BE TAILORED TO SUIT YOUR PARTICULAR CIRCUMSTANCES. THEREFORE THE BASIS ON WHICH YOU PURCHASE OR MAKE USE OF ANY DOCUMENT IS THAT THE DOCUMENT IS SUITABLE TO BE USED BY YOU IN CONJUNCTION WITH PROPER ADVICE AS TO ITS APPLICATION AND ADAPTATION FOR YOUR PARTICULAR REQUIREMENTS. THE DOCUMENTS ARE NOT MADE AVAILABLE TO YOU ON ANY OTHER BASIS. PLEASE NOTE ALSO THAT THE DOCUMENTS HAVE BEEN PREPARED IN LIGHT OF THE LAWS OF A PARTICULAR STATE AS SET FORTH IN THE DOCUMENT, AND THEY WILL NOT BE SUITABLE IN OTHER STATES OR OVERSEAS. THE WEBSITE DOES NOT TAKE RESPONSIBILITY FOR, AND YOU AGREE THAT THE WEBSITE IS NOT LIABLE FOR, LEGAL ADVICE PROVIDED BY ANY PERSON UNLESS THE LEGAL ADVICE IS PROVIDED TO YOU BY A DULY LICENSED ATTORNEY. ADVICE YOU RECEIVE FROM A LAWYER IS THE RESPONSIBILITY OF THE ATTORNEY. THE WEBSITE WILL NOT HAVE ANY RESPONSIBILITY AT ALL FOR ANY ALTERATIONS THAT MAY BE MADE TO ANY DOCUMENT AFTER YOU HAVE DOWNLOADED OR ACCESSED THEM. ANY RESPONSIBILITY THAT THE WEBSITE MAY HAVE TO YOU WILL NOT EXTEND TO ANY OF THE FOLLOWING: LOSS OR DAMAGE; OR, LOSS OR DAMAGE WHICH CONSISTS OF OR INCLUDES ANY WASTED EXPENDITURE, INDIRECT LOSS, LOSS OF PROFITS OR ANTICIPATED PROFITS OR GAINS OF ANY DESCRIPTION OR LOSS OF BUSINESS. IF A COURT OR ANY OTHER BODY HAVING THE POWER TO RULE ON DISPUTES DECIDES THAT ANY PART OF THIS DISCLAIMER IS NOT REASONABLE OR CANNOT BE ENFORCED FOR ANY REASON, THIS WILL NOT AFFECT THE VALIDITY OF THE OTHER PARTS OF THIS DISCLAIMER WHICH WILL CONTINUE TO BE IN FULL FORCE AND EFFECT.

Privacy Policy: Your privacy is important to us. We use your Personal Data only to provide services to you and to inform you of new features, services, and products supplied by ourselves or selected third parties. If you wish to discontinue receiving such offers, you may opt-out by contacting us directly or contacting the third party. We make no claims on the integrity of any third party. For more information on how your data is handled, please review our privacy policy at privacy policy

By providing your phone number, you consent to receive conversational messages from Attorney Systems LLC. These messages may include information related to your account, service updates, or other relevant communications.

Message Frequency: Message frequency may vary. On average, 1-2 messages per month. Message and Data Rates: Message and data rates may apply from your mobile carrier. Opt-Out: You can opt out of receiving messages at any time by replying STOP. Help: For assistance, reply HELP.

Copyright and Trademark: This Website is Protected by the Copyright Laws of the United States of America.

A copyrighted work may not be copied, reproduced, distributed or publicly displayed without the consent of the author or copyright owner. Any unauthorized use of this Website or any of its contents, in whole or in part, shall be considered copyright infringement. It is illegal for anyone to violate any of the rights provided by the copyright laws to the owner of this copyright.

Should you infringe this copyright, you may be liable to the owner for relief such as injunction, impounding and disposition of infringing articles, attorney's fees, actual damages and any profits resulting from the infringement, or statutory damages up to $150,000 if the infringement was committed willfully.

For information regarding the authorized use of any of the contents of this Website, contact the website owner directly by way of the contact us option on this Website.

All contents of this Website are copyrighted. Company names mentioned on the Website may be the trademarks of their respective owners. No part of the site may be reproduced in any form, whether electronically or otherwise, without the prior consent of the Website, other than temporarily in the course of using the service or to keep a record of a transaction entered into using the service. Any rights not expressly granted herein are reserved.

Documents: Your documents will come already filled in with the information you submitted using the online interview accessed by way of the private client area. However, there may be some sensitive information that you may want to fill in yourself, such as social security numbers, financial data, or other compromising data. Should you elect to not provide certain information to us, you agree that it is your sole responsibility to add the same to the documents. You understand that your failure to add missing information could result in your case being rejected by the court.

Quality Service: The Website is devoted to providing you with quality services. However, in the improbable event you should have any complaint with regard to our service or any products purchased from the Website, please send us an email by way of the contact page.

Further, divorce is a complicated issue, and we know that a host of things could arise during the process. As such, there are a number of things that are beyond our control. Our refund policy reflects our idea of fairness. Refunds will be given based on our Service Guarantee, which states: "If the court fails to accept your divorce documents at the time of filing due to our error, then we will correct the problem. If we cannot correct the error, then the service fee (not the non-refundable case setup fee) will be refunded at 100%." Our document guarantee only applies for 30 days after you receive your documents from us. If a refund is given outside of this predefined Service Guarantee it will be at the sole discretion of the Case Attorney.

Refund Policy

Because our work begins immediately upon payment, refunds are limited.

• Non-Refundable Services:
  
  • Case setup once your account is created.
    
  • Completed search work.
    
  • Document preparation once drafting has begun.
    
  • Virtual Divorce fee once the notarization session has started.
    
• Eligibility Issues: If we determine you are not eligible for our services (for example, due to residency requirements or a protective order), we will refund fees for services not yet performed. The setup fee may be retained.
  
• Client Cancellation: If you cancel before work begins, we may, at our discretion, issue a partial refund minus administrative costs. If work has already begun (searches, documents, or notarization in progress), no refund will be issued.
  
• Court Outcomes: Refunds will not be provided if the court rejects filings, delays proceedings, or denies relief. Court decisions are beyond our control, and we do not guarantee outcomes.

Refund requests must be made in writing. Approved refunds will be issued to the original payment method.

You understand that the following basis for refunds are examples of reasons that are NOT an approvable basis for a refund of the case processing fee or any other services fee:

1. you and your spouse decide not to divorce;
2. you and your spouse reconcile;
3. your spouse dies;
4. you change your mind;
5. you do not qualify to get a divorce in the State where you elected to file your divorce;
6. problems relating to computers or inability to print our divorce documents;
7. you fail to ask for adjustments or modifications to your documents;
8. you decide to hire an attorney to represent you;
9. you alter the divorce documents we provided to you;
10. you claim credit card abuse or misuse without cause;
11. your divorce case becomes contested;
12. your spouse is unwilling to sign the divorce documents;
13. your spouse hires an attorney and contests the divorce; or
14. any other reason beyond our control that prevents you from proceeding with your divorce or our services.

Refund Terms

By requesting a refund you certify that you wish to claim a refund of all or part of the service fee(s) paid online. You understand that you may be required to provide evidence to support your refund claim and that your failure to provide such evidence, if requested, may delay the issuance of your refund or cause your refund request to be denied. If requested, you understand that failure to provide supporting evidence within 10 calendar days will result in your refund request being denied. You are the person that registered and paid the website service fee. You are qualified for refund processing at this time due to the fact that when entering the credit card information on the website you agreed to the terms of service and website policies and have not violated any terms or conditions therein and you understand that you are still bound by these policies and that a complete or partial refund to include a denial is a final decision. You certify that you are entitled to refund processing as no other remedy has been requested from any other source or third party to include your credit card provider. You understand that requesting a refund from your credit card provider voids your rights to refund processing and that a fraudulent dispute filed with your credit card provider or any attempt to circumvent the refund policy or process could result in collection of the service fees in accordance with the Fair Debt Collection Practices Act to include the additional costs of collection and other applicable fees to include, but not limited to attorney’s fees. You understand that an administration fee may be deducted from any refund award consistent with the terms and conditions of the website. You understand that replying to this email and requesting the refund you shall have no further claim against the website and its owners, operators, agents, affiliates or assigns to include the officers, directors, employees or other entities of any entity or corporation and its shareholders, collectively “the website”. You fully release and waive all claims of liability, demands, actions and causes of action whatsoever arising out of or related to your use of the website and agree to be bound by the refund process. By requesting a refund and replying to this email it is your intent to indemnify and hold harmless the website. You also confirm your prior agreement to have the service fee billed to the credit used and agree that a refund award in any amount may be returned to this card only. You are aware that funds from any refund sent back to your credit card may be delayed due to local banking/creditor regulations and that you may be assessed a fee for such refund by your credit card provider.

Privacy Policy and Data Protection

We value your privacy. By using our services, you agree to the collection and use of your information as described below.

• Information We Collect:
  
  • Personal information (name, contact details, marriage details, case-related information).
    
  • Sensitive data: We may collect Social Security Numbers (SSNs) for the petitioner and, if known, the missing spouse, solely to conduct diligent searches and prepare court-required documents.
    
  • Payment information, processed securely by a PCI-compliant third-party.
    
  • Technical data (IP address, browser type, usage patterns).
    
• How We Use Information:
  
  • To prepare court-ready documents.
    
  • To conduct diligent searches.
    
  • To provide optional online notarization.
    
  • To communicate with you about your case and payments.
    
  • To comply with legal and court requirements.
    
• Disclosure of Information:
  
  • We do not sell or rent personal data.
    
  • We may share with service providers (e.g., payment processors, hosting providers) who support our operations.
    
  • We may disclose if required by law or court order.
    
• Data Security:
  
  • We use encryption, secure servers, and access controls to protect personal data, including SSNs. While no system is 100% secure, we take reasonable measures to safeguard your data.
    
• Data Retention:
  
  • We keep records as long as necessary to complete your case and as required by law. Data may later be archived or securely deleted.
    
• Your Rights:
  
  • You may request access to, correction of, or deletion of your personal information, subject to legal limits.
    
• Children’s Privacy:
  
  • Our services are not intended for individuals under 18. We do not knowingly collect information from minor
    

Service Limitations

• We cannot guarantee that your spouse will be located
  
• We cannot guarantee a particular outcome in your divorce case; only the court has authority to grant a divorce
  
• We do not represent you in court.
  
• Our services are limited to document preparation, search efforts, and optional online notarization.
  
  

Limitation of Liability

To the fullest extent permitted by law, Missing Spouse Divorce shall not be liable for indirect, incidental, or consequential damages. Our total liability for any claim shall not exceed the total amount of fees paid to us for the service at issue.

Indemnification

You agree to indemnify and hold harmless Missing Spouse Divorce, its employees, contractors, and affiliates from any claims or liabilities arising out of your use of the services, including misrepresentation of facts or misuse of information provided.

Governing Law and Nationwide Applicability

These Terms apply to users of our services nationwide, in all U.S. states and the District of Columbia, subject to each jurisdiction’s court requirements for missing spouse divorce proceedings.

This Agreement is governed by the laws of the State of Nevada, without regard to its conflict-of-law principles. You agree that any disputes shall be resolved exclusively in the state or federal courts located in Las Vegas, Nevada, and you consent to the personal jurisdiction of those courts.

Nothing in this Agreement shall override or limit the application of mandatory consumer protection laws of your state of residence.

‍